Q
How do I contact your customer service?
 
A

Our customer service can be contacted via e-mail at
steven@rgcarhiretour.com.my or 24 hour call at +6019-818 3112.

 
Q
What are the rental general terms and conditions?
 
A
Please refer to Rental Term and Conditions to view the rental terms and conditions.

 
Q
Where are the rental locations?
 
A
Airport locations - Kuching Airport, Sarawak.

 
Q
Can I drive the vehicles out of Malaysia?
 
A

No. All vehicles rented via R.G. Car-Hire & Tour Services Sdn. Bhd. are prohibited to cross border into Indonesia and Brunei.

 
Q
Does RG provide any chauffeur/driver services?
 
A
All car services are can be selected with or without chauffeur. Chauffeur rate charge at RM100.00 per hour.

 
Q Does RG Provide GPS rental services?  
A Yes, with rental at RM150.00/day.

 
Q Does RG provide any baby / toddler / booster seats?  
A

No.

 
Q What age do I have to be to rent a vehicle?  
A
The minimum age for all drivers is 18 and the maximum age are 65. Drivers under 30 can only drive vehicles below 2000cc.

 
Q
If I don't have a Malaysian driving license, what license is acceptable to rent a vehicle?
 
A
1) International Drivers License or
2) Driving License from Commonwealth countries (printed in English)
* Note: Drivers must hold a license for at least 2 years.

 
Q Can anyone other than me drive the vehicle?  
A
Only those who have given their details as additional driver/s to our customer service staff prior to the rental are allowed to drive our vehicles. A fee of RM25 per driver will be charged for more than one additional driver.

 
  RG Car Rental Kuching Sarawak International Airport
 
 
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Pick-Up Location
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RG Car Hire & Tour Services Sdn. Bhd. - A leading car rental (Kereta sewa dan Pandu) company in Kuching located at Kuching International Airport (KIA) Sarawak Malaysia. We provide a wide selection of vehicles for hire and chauffeur limousine services. Whether for business or airport transfers, tour car rental, wedding car or car replacement, you can depend on RG Car Hire & Tour Services Sdn. Bhd. to offer you rent a car service at cheap and budget rate with flexible pick up and return location.